FAQs

About Waterly:

  • Waterly is a platform that hosts software applications (Rounds, Assets, Analytics, and soon to be sample management) built by water industry specialists to help support water stewards. Waterly is your onramp to digitization, providing you an affordable, secure and simple way to collect, manage and report data.

  • Waterly charges by average daily flow rate so that cost is reasonable for utilities & contract operators of all sizes. Visit our interactive Pricing Page to find out how affordable Waterly is for your community.

  • Waterly serves utilities of all sizes, from the smallest rural sites to the largest utilities across the US.

  • This is our bread and butter. Waterly was specifically developed with these utilities in mind as their onramp towards digitization. We invite you to read some brief success stories on how we collaborate with utilities of all sizes.

  • Training is fundamental to our work and offered virtually and in-person throughout the year. For immediate support, we recommend checking out our support desk for answers from real operators.

  • Our apps are currently used by over 5,000 users, 1,000 systems, and 3,000+ sites across North America. We support systems with as little as less than a .1 MGD flow rate, to contract operated companies with hundreds of systems.

Cybersecurity FAQs

About WaterClick:

  • No studies, no consulting fees. WaterClick delivers digital tools that fit the needs of a community’s utilities via our cloud-based platform. Ushering in a new era of affordable modernization for community water/wastewater utilities by bringing them the power of a Platform as a Service solution. But we’re actually not the solution…we make other solutions work together.

  • SCADA - We have WaterClick partners that connect to about 90% of the SCADA systems on the market.

    Power - We also can monitor current (power usage) in most 120V, 240V, 480V and medium voltage settings.

    Cloud-based SCADA - We have a partner that is ideal for smaller remote sites that you don’t want the cost or hassles of a full fledged SCADA system and you want the benefits of a simple and quick deployment along with the benefits of cloud analytics.

  • Regulatory compliance reporting, SCADA connectivity and power monitoring, with lab monitoring and hydraulic modeling in the near pipeline. We work directly with our communities to help prioritize and adjust our offerings to best serve their needs.

  • We were frustrated with the current status quo in smart water/digital water. This led us to operate as a platform of cloud-based solutions versus a single technology vendor. We take care of the integrations and training, while providing affordable solutions to address concrete operator headaches and challenges. We also ensure that data collection is backed up on the WaterClick platform.

    Our model is supported by four foundational pillars:

    1) Offering pre-vetted tools

    2) Enabling seamless onboarding

    3) Delivering double-click integrations

    4) Providing a full-time digital water helpdesk

  • 95%. This figure represents the percentage of small and medium sized utilities serving less than 50,000 people across the United States. It is with these figures in mind that the WaterClick partner network was formed - to serve utilities of all sizes so the answer is absolutely and with pride.

  • Training is core to our work. Our help desk is supported by operators that truly live and breathe water. These passionate individuals are equipped with knowledge, patience and motivation to help you every step along the way.